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VoIPThug — homeBuild My Stack

Who we build for

Built for floors that sell hard products in hard markets

Hard markets have three things in common: the numbers are watched, the calls are recorded for a reason, and the difference between a good month and a bad one is made on the phone. That is the whole design brief for this stack.

  • Six operating clusters, twenty-six sectors
  • Local two-way numbers and inbound callbacks per market
  • Campaign modes matched to the list and the licence
  • Live supervision, call evidence and QA in every one of them

The clusters

Six doors, 26 sectors behind them

Every sector below has a page that says something true about how that kind of floor operates and which parts of the stack it leans on. None of them is a keyword with a hero image bolted to it.

The shared problem

Different sectors, same six failures

Sector knowledge sounds like a marketing claim until you notice that every floor we onboard is broken in the same handful of places.

  • No local presence

    A foreign number into a market that answers local numbers is a connect-rate problem disguised as a list problem. Local two-way numbers per market, from pools you control, fix the actual cause.

  • The wrong pace

    Running a booked-call list at broadcast pace burns leads; running a cold list one manual dial at a time burns payroll. The mode is a campaign setting here, so you change it in the afternoon instead of buying a different product.

  • Numbers treated as config

    Pools, rotation, rest and warm-up are the difference between numbers that last a year and numbers you replace every month.

  • Supervision after the fact

    Reading yesterday's report changes nothing about yesterday. Silent Listen, Whisper and Barge change the call that is happening now.

  • Compliance as folklore

    'We tell agents to read the disclosure' is not evidence. A transcript, a rubric score and the timestamp it came from is.

  • Nobody to escalate to

    When routing goes wrong on a reseller stack, everyone waits together. We operate the edge, so the escalation ends with someone who can change it.

Own-network proof

The same footprint underneath all of them

Whatever the sector, the calls leave through an edge we operate, on routing policy we control, against numbers we manage. That is the part that does not change between a trading desk and a roofing company.

SIP edge nodes
23SIP edge nodes
cities
19cities
countries
16countries

Europe17 nodes

  • Amsterdam
  • Falkenstein
  • Frankfurt
  • Istanbul
  • London
  • Madrid
  • Milan
  • Moscow
  • Paris
  • Tallinn
  • Vienna
  • Warsaw
  • Zürich

North America4 nodes

  • Los Angeles
  • Montréal
  • New York City
  • Washington, D.C. / Northern Virginia

Asia-Pacific2 nodes

  • Singapore
  • Sydney

Edge location and local-number availability are separate questions — the network page explains why, and what happens when an upstream carrier degrades mid-shift.

Questions

Straight answers

Do you only work with these sectors?
No. These are the sectors we see most and understand best, so they get pages. Any outbound or blended floor that needs local presence, campaign control and call evidence is a normal customer here.
Will you take my industry?
That depends on what you are calling, where, and with what consent — not on which label your sector wears. We ask about the destinations, the list source and the licence position before we provision, because the destinations we route to have rules and we intend to keep our access to them.
Do industry rules change what I can buy?
Sometimes. Certain destinations and certain number types require documents or a registration before they can be issued, and some sectors attract more of those requirements than others. We tell you which ones apply to your build before you fund anything.

Qualify us

Tell us what you sell and where you sell it

Sector, markets, seats and calling profile. You will get the build, the honest document list, and — occasionally — the news that we are not the right operator for what you are doing.